CRM Systems
Operational BI
Call Centers
IT Outsourcing
2024
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Ukraine, Finland, Germany, Israel, Romania
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Siebel CRM, Call Centers, Oracle BI, Mobile Development, OEBS, SAP, Full Stack Development
2018
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Ukraine, Belarus, Finland, Germany, Israel, Romania
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Siebel CRM, Call Centers, Oracle BI, Mobile Development, OEBS, SAP
2015
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Ukraine, Belarus, Finland, Germany, Israel
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Siebel CRM, Call Centers, Oracle BI, Mobile Development, OEBS
2012
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Ukraine, Belarus, Finland
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Siebel CRM, Call Centers, Mobile Development
2009
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Ukraine, Belarus
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Siebel CRM and Call Centers
Project Geography
Our expertise was recognized not only in Ukraine but also far abroad.
CRM Blogs
The market is full of gossip – Siebel CRM myths
CRM systems
The increase in the number of Oracle Siebel CRM implementation projects has invariably led to the fact that the work of this CRM system is increasingly «growing» in rumors and speculation.
More details...The secrets of effective analytics in a Сall Сenter
Operational BI
When discussing analytics capabilities in a Сall Сenter, we are often asked the question of how many developed reports can be effectively used, for example, in a bank, an insurance company or online store…
More details...Ways to reduce the queue in the Contact Center
Contact centers
With the proper organization of work and competent planning of resources, a professional solution for a contact center allows you to effectively control the size of the queues and the average response time within specified limits.
More details...