Key benefits of implementing CRM solutions from
Areon Consulting
Reduce time spent by working in a single System
Reduce call processing time
Timely receipt of data in a form convenient for analysis, depending on specialization
Access to a complete Customer relationship history
Work with data from various applications
Reduced staff training costs
Work with relevant and complete Customer information
Combining, synchronizing and enriching the necessary Customer data
Exclusion of duplication of Customers and information about them
Constant updating of Customer data
Detailed segmentation and Customer value determination
Comprehensive master data management
Work with all channels of interaction in a single CRM System
Unified Channel Policy
Customer spam control
Work with various communication channels in a single System: Call Center, messengers, SMS, email, web, social networks etc.
Sharing multiple channels during operation
Personification of all offers
The increase in the number of purchased products per Customer
Timely delivery of cross and repeat sales
Cross-offer of products based on analysis of Customer behavior and history of relations with him
Scenario-based product offerings (reducing the impact of subjective operator ratings)
Reduced staff training costs
Increase Customer profitability
Reduce maintenance costs, increase Customer loyalty
Full control through automation of the entire circulation life cycle - appointment of responsible persons and tracking of deadlines
Fixing and processing Customer requests through various communication channels
Reduced service time, answers to standard questions are provided automatically
Getting tools for an objective assessment of the quality of managers
Many years of proven experience for implementation Siebel CRM
Recent CRM Blogs
The market is full of gossip – Siebel CRM myths
Theme: CRM systems
Industry: Universal Solutions
Author: The increase in the number of Oracle Siebel CRM implementation projects has invariably led to the fact that the work of this CRM system is increasingly «growing» in rumors and speculation.
Bank product or what bank customers buy
When implementing CRM systems in banks, for obvious reasons, one has to deal with automation requirements for managing a banking product catalog: cross-selling, needs analysis and product selection, marketing, sales, after-sales service – all these processes require formalization and systematization of the product catalog. Since the products are developed to meet customer needs, it is […]
Why do I need a demo version of a CRM System?
Quite often, business users are asked to give them a demo version of a CRM System for testing. Let’s try to figure out whether such a request is always justified…
Appreciate the breadth of functionality and development of industry solutions with one of the best CRM Systems in the World!
Our many years of experience and in-depth industry expertise will help ensure maximum results for your business.
On our account more than 70 implementation projects and one of the best teams in Europe.
Take advantage of the new versions of Oracle Siebel CRM and the most interesting innovative developments!
Successful experience in the implementation of such projects and a well- developed methodology make it possible to make the migration process predictable for the client, minimize the resources used and have a minimal impact on the operation of the current version of CRM Systems.
Appreciate the breadth of functionality and development of industry solutions with one of the best CRM Systems in the World!
Our many years of experience and in-depth industry expertise will help ensure maximum results for your business.
On our account more than 70 implementation projects and one of the best teams in Europe.
Take advantage of the new versions of Oracle Siebel CRM and the most interesting innovative developments!
Successful experience in the implementation of such projects and a well- developed methodology make it possible to make the migration process predictable for the client, minimize the resources used and have a minimal impact on the operation of the current version of CRM Systems.
Protect your investments and increase the efficiency of customer service automation!
Our experience and expertise allow us to qualitatively optimize the performance of Oracle Siebel CRM - increase productivity, reduce the time of introducing new functionality, reduce maintenance costs and increase the convenience for users of a CRM System.
Oracle Siebel CRM has a three-level structure and allows you to integrate qualitatively at each level, depending on the goals.
We will help you to choose the optimal method of integration at the data level, business logic and user interface, in order to optimize resources and to achieve maximum results for your business.
Protect your investments and increase the efficiency of customer service automation!
Our experience and expertise allow us to qualitatively optimize the performance of Oracle Siebel CRM - increase productivity, reduce the time of introducing new functionality, reduce maintenance costs and increase the convenience for users of a CRM System.
Oracle Siebel CRM has a three-level structure and allows you to integrate qualitatively at each level, depending on the goals.
We will help you to choose the optimal method of integration at the data level, business logic and user interface, in order to optimize resources and to achieve maximum results for your business.